For our business ct have relieved our stress for the ease with which they come to us promptly if we ever have any problems. They have confidently been able to resolve any computer problems that we have Computer Troubleshooters Redlands have been very prompt in our request for help. They have been able to resolve any problems with our network systems, our internet provider problems and our access database which is a specially formulated computer program that we have for our business. They has been wonderful in resolving any queries we have with that. Cost wise it has been brilliant. We have been able to manage having them on a regular basis and we know that any small problem we know that we can email or phone them and they will promptly come and resolve it.

Several things have impressed me with Computer Troubleshooters Redlands. On initial contact, the courtesy I was extended on the phone by Carl was excellent - he didn’t treat me like I was stupid. He gave me some good ideas to try at home first. That way it may not cost me anything. I had been told by one company that the hard drive would need to be wiped. I thought that was a bit drastic. When Carl said try this at home and if it doesn’t work ring me and that wiping your hard drive would be a last resort, it gave me a lot of reassurance. Promptness of seeing me when nothing worked and I have to say also the efficiency and courtesy extended to me down there. Fantastic. I’ve been so happy that I’ve already spoken to a couple of people and said “look if you have a problem go and see Carl at Computer Troubleshooters Redlands” because I really did feel that I was out of my league after trying various things on the phone with Microsoft. I had got to a point where I was floundering with the technology side of it. He also alerted me to the fact that my computer had been sold to me with not enough RAM to carry the program. He installed more RAM and in one fell swoop it feels like I have a new laptop. I am extremely happy. The price was brilliant and spot on, what can I say! I am happy to pay good money for good service. If it’s a good price, fixed in good time with issues identified and prevention methods explained, then it is money well spent.